Meet the People Who Make It Happen

Christopher Macrides- Owner & Licensed Specialist

With over 35 years as an Ohio State Licensed Hearing Instrument Specialist, Chris brings unmatched experience and heartfelt dedication to his work. Driven by a lifelong passion to help others, he envisioned as a child owning a hearing aid center where people—not products—would always come first.

Today, that vision is a reality. Chris and his practice have been consistently recognized for outstanding service, earning local honors year after year as one of the top hearing aid providers in the region. Known for his warm, customer-first approach, Chris is deeply committed to helping clients navigate hearing loss with confidence. He continually expands his knowledge and seeks out the latest advancements to deliver the best possible hearing solutions.

Whether it’s your first fitting or a lifetime of care, Chris is here to help you hear life more clearly—every step of the way.

Jordan Kiryakides- Licensed Specialist

Born and raised in Canton, Jordan is a proud U.S. Army veteran and a Nationally Board Certified Hearing Instrument Specialist with 28 years of experience helping people reconnect with the sounds that matter most. His roots in the community and his military background have shaped his strong values of integrity, service, and care—values that are at the heart of everything he does.

Jordan is known not only for his deep technical expertise, but also for his unwavering commitment to putting people first. He takes the time to listen carefully to each client's concerns, explain their hearing health in clear, easy-to-understand language, and walk them through every step of the hearing care process. Whether it’s answering questions, discussing technology options, or adjusting devices for the perfect fit, Jordan ensures his clients feel informed, empowered, and confident in their choices.

Transparency is central to Jordan’s approach. He believes that the best hearing care is built on trust, and he makes it a priority to create an open, pressure-free environment where clients can feel comfortable asking anything—from the basics of how hearing aids work to more advanced topics about hearing loss management.

Kellie Herron- CFO/General Manager

With a 30-year background in human resources and office management, Kellie brings a wealth of experience and a heart for service to her role at Finally Hear. She began her journey with the company as an Office Manager and, through dedication and leadership, transitioned into her current roles as CFO and General Manager.

Kellie’s mission is simple: to ensure every client who walks through the door feels welcomed, heard, and cared for—just like family. Known for her kindness, compassion, and commitment to exceptional customer service, she goes above and beyond to address any questions or concerns, making each visit as comfortable and positive as possible.

Behind the scenes, Kellie keeps the day-to-day operations running smoothly, helping create the seamless, supportive experience that Finally Hear is known for. Her dedication is a big part of what makes our office feel like home.

Calista Welling- Administrative Assistant

Calista holds a Bachelor's Degree in Speech-Language Pathology from Kent State University, with a dual minor in Psychology and Mild to Moderate Special Education. She's a dedicated wife and soon-to-be mother of two, she values family, faith, and ballet. Calista is known for her warm demeanor, positive attitude, and commitment to creating a welcoming experience for every client she meets.

Ashlee Cunningham- Administrative Assistant & Marketing Manager

Ashlee brings over a decade of customer service experience, with a strong focus on delivering exceptional support from start to finish. With more than six years of management experience, Ashlee has developed a proven track record of leading teams and creating positive, client-centered environments.

Her passion for helping people is at the heart of everything she does—whether she’s working directly with clients or supporting the team behind the scenes. In addition to her client-facing role, Ashlee plays a key part in maintaining and growing our online presence, managing both our website and social media platforms to ensure we’re consistently connecting with and serving our community.